Our principles

1
Support customers as a team.

These days, customer service is a team sport. And not just for your support team — for your entire business.

2
Listen to customers (and share their ideas).

What information do you need to answer people's questions? Encourage your team to never hesitate to ask questions when talking to customers.

3
Remember every second counts.

Customers hate to wait!
Be sure to give your agents the help desk solution they need to help customers as quickly and efficiently as possible.

Testimonials

     Alphonet has been a wonderful partner in this whole process,"- Head Of School. . .
Mrs E.O Kanno
Head Of School
Troika Bilingual School
     For over 7 years we’ve relied on Alphonet for all our procurement (servers, Workstations, routers, switches and licenses).
Femi Aayi
CEO/Managing Director.
Riskcontrol.

Case Studies

Alphonet delivers our services to a broad range of customers and industry sectors, but they all have one thing in common; all of our customers are seeking a high quality IT infrastructure solution, backed by a comprehensive support team, and delivered in a cost effective, responsive and flexible manner. If that sounds like you too, then we should get in touch.

Troika School

Troika school is a bilingual school located in the heart of Lagos (Lekki-ajah axis). With over 200 students and over 30 staff located on a campus, it is one of the leading bilingual schools, noted for achieving exceptional academic results.

Pentagon Real Estates Investment Ltd

Pentagon Real Estate Investment Limited is a privately owned company incorporated on 6th February 2007 with the objective of providing Real Estate services to individuals and corporate bodies. in Nigeria and abroad.

Beatrilson Capital

Beatrilson Capital Nigeria Limited, is an indigenous financial service company that specialize in business administration, corporate advisory, investment advisory, planned and asset finance.

Risk Control Services Nig. Ltd

Risk Control Services Nigeria Limited was established in 2004 to raise the bar in the standards of the Protection of Assets industry in Nigeria. It was formed under the Companies and Allied Matters Act of the Federal Republic of Nigeria.

Petroli Energy Ltd

Petroli Energy 50 end users benefit from our ITIL based central service desk and comprehensive field support, deployment and project services.

Great Brands Nig. Ltd

Our CloudDESKTOP and Managed Disaster Recovery solutions provide this Sales and Distribution company ' 650 users with a cost effective infrastructure solution across Nigeria.

Swift Networks Ltd

Swift Networks Limited is a facilities-based telecommunications services provider. The company was founded in 2002 when it bided and obtained a Fixed Wireless Access (FWA)