Our principles
1
Support customers as a team.
These days, customer service is a team sport. And not just for your support team — for your entire business.
2
Listen to customers (and share their ideas).
What information do you need to answer people's questions? Encourage your team to never hesitate to ask questions when talking to customers.
3
Remember every second counts.
Customers hate to wait!
Be sure to give your agents the help
desk solution they need to help
customers as quickly and efficiently as possible.
Testimonials
Alphonet has been a wonderful partner in this whole process,"- Head Of School. . .
Mrs E.O Kanno
Head Of School
Troika Bilingual School
Head Of School
Troika Bilingual School
For over 7 years we’ve relied on Alphonet for all our procurement (servers, Workstations, routers, switches and licenses).
Femi Aayi
CEO/Managing Director.
Riskcontrol.
CEO/Managing Director.
Riskcontrol.